Who we are
EFW Gas Ltd is the controller of the personal data you give us through this website. Contact: phone 07762 329947, or use the enquiry form.
What we collect
When you send an enquiry we collect your name, phone number, email address, postcode (if given), the service you are interested in, your message and the page you sent it from. We also record the time of the enquiry and a one-way hash of your IP address to help stop spam.
Why we use it
We use your details to reply to your enquiry, arrange a visit and prepare a quote. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in answering enquiries and keeping the website free of spam.
Who processes it for us
Cloudflare, Inc. hosts this website and stores enquiries. PHD Networks & Systems Ltd manages the website and enquiry handling on our behalf. Enquiry notifications are sent by email through Resend. We do not sell your data or use it for marketing.
How long we keep it
We keep enquiry records for up to 24 months, unless you become a customer, in which case we keep the records we need for the work and our legal obligations.
Your rights
You can ask to see, correct or delete your data, object to how we use it or ask us to restrict it. Contact us using the details above. If you are unhappy, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies
This website does not set any cookies and does not use analytics or advertising trackers.